Personal service is worth gold!

SocialBoost Live Chat makes customer service better and more efficient Start a conversation with your visitors and turn them into happy customers.

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Persoonlijke service is goud waard!
Persoonlijke service is goud waard!
Persoonlijke service is goud waard!
Persoonlijke service is goud waard!
Persoonlijke service is goud waard!
Persoonlijke service is goud waard!
Persoonlijke service is goud waard!
Slimme live chat voor uw website of webshop

Smart live chat for your website or webshop

isitors no longer want to fill in forms and expect an immediate answer, with SocialBoost Live Chat you are always easily and personally accessible. We help you to enter into a conversation with your visitors, at the right time, the right way and place.

Create a free account!
Slimme live chat voor uw website of webshop
Breng je team samen
Breng je team samen

Bring your team together

Shared inbox, share ideas with your teammate, discuss things extensively via chat or call quickly, switch to shared screens, follow up on your tasks - centralize communication and work more efficiently.support on scale.

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Why SocialBoost? Check our video

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Let's chat. Today.

Your customers are now on your website

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Smart live chat powerfull functions

Statistics

Countries, feedback, number of visitors and much more.

Messages

Send targeted messages to your visitors

Geo locations

Which countries do your visitors come from?

Share documents

Easily share documents and images. All file types are allowed

Chat bot

Before you go online, the Chat bot can already have the conversation for you

Departments

Add different departments from which a customer can choose when he / she starts a chat session

Frequently Asked Questions Livechat

  • If I use the free trial and decide to purchase it, do I need to redeploy it?

    No, that makes it unnecessarily difficult. The free 10-day trial is available for all versions of Live Chat and works completely. If you decide to become a paying customer, all you have to do is go through the payment process. Payment information is not required for a trial version, so we didn't save it. Once you have paid, your account will simply remain available without having to redeploy the code.

  • How does our Chat Bot work

    Live Chat has an integrated Chat Bot that you can set yourself! The Chat-Bot will automatically answer questions as long as no operator is connected. You can set unlimited responses to predefined keywords, for example the user types Hello chat bot and he can reply with: Hello% customer%, use the following key words to get more information in this chat: your keywords. You can enter more keywords to better serve the customer, for example a question whether prices or a specific page, some people want to talk to a bot. 🙂 The chat bot can be found in the main menu under Chat Bot You can also enter multiple keywords for the same answer Just separate each keyword with a comma (for example: Hello, Hello, good day). If you want to display a standard answer when no keyword matches your list, create a new one with the wildcard keyword: * (star) and which answer you want to write

  • Embed Code - Live Chat SocialBoost

    With Live Chat, there is only one Live chat widget code that will never change again. All settings are made in the dashboard and are immediately available on your website. It is designed to run on pure Javascript without any libary like jQuery. That is why we have no conflicts with elements on your website. The Live chat widget code can be found in your operator panel - chat widget and paste it in your website directly above the last body tag. Select the one you have or create a new one (if available). Your code looks like this: Add dynamic language in w.lang = "NL" or customer name, email address and / or message. All the settings you adjust under the Live chat widget code in your operator panel will only display the above code, so you can have unlimited Live chat widgets codes with different designs and settings.

  • How does it work? Is it difficult to set up?

    If you can cut and paste, you can set up Live Chat. If you have created an account, you can copy and paste an HTML code yourself, it is already ready in our dashboard. You add this code to your website to create a chat button. Visitors to your website can use this chat button to start a conversation with your operators, who will answer the call from the flexible web-based client application. It works on any standard internet browser. You can have multiple chat conversations with different visitors simultaneously. Each chat is a private conversation between you and the individual visitor.

  • Payment options

    Do you have specific questions about payment options? Please contact info@social-boost.nl

Veel gestelde vragen <span>Livechat</span>
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Latest news

17 January 2018

Chatbot op verschillende afdelingen

Artikelen over klantenservice en Chatbots Lees meer op onze blog

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