Live Chat is a quick way to connect with customers and answer their questions in real time
- Live chat increases sales. The bottom line is that customers have someone who can help them make the purchase if they have a critical question that can negatively or positively affect the purchase.
- Live chat gives your organization an edge over the competition. Many organizations do not yet offer live chat on their websites.
- Live chat can uncover the customer's pain points. By knowing the pain points, an organization can more easily identify opportunities to sell products and services.
- 44% of online consumers say that during an online purchase, answering questions from a real person is one of the most important features a website can offer.
- Live chat reduces costs. Live chat reduces contact center costs because the average interaction costs are lower. In addition, live chat increases efficiency because live chat operators can handle multiple chats simultaneously
Automatically receive customer feedback!
See how good you are in your service! Social-Boost Live Chat is great for your website! At the end of each chat session, a rating form is displayed. This way you can adjust your service even better
Let your customer support grow with the growth of your company!
Providing good quality support while your business is growing can be quite difficult. This becomes a lot easier with our advanced features for managing your chat conversations.
Visualize your customers and greet them in your own way.
Customers on your website need help! With our Live Chat you get to know your customers better through, behavior, country, and interests! This offers more sales opportunities!
Reduce your service costs and more!
Set up your Chat widget once and start more chat sessions at the same time! Social-Boost Live Chat allows users to handle multiple chat sessions simultaneously, it is not always necessary to create more users.