Countries, feedback, number of visitors and much more.
From which countries do your visitors come from?
No limit for chats, operators and departments.
Easy to adjust in your own style
Retrieve important messages that you have marked
Live Chat can send notifications to your email, desktop or SMS
Receive feedback and ratings after the chat session has ended
Create simple notes during or after the chat conversation
Enter your office hours so that the chat is always available at those hours
Operator or customer can use emoticons! This makes chatting even more fun
Our Live Chat is ssl secured but your data is also protected.
Search during the conversation or in other conversations to read back previous conversations
Block annoying customers by IP address or email
Before you go online, the Chat bot can already have the conversation for you
Iedere operator kan zijn status op online, bezig of op offline zetten
Add your own FAQ so that the operators do not have to leave their dashboard
Add different departments from which a customer can choose when he / she starts a chat session
Pro active chat
Live Chat can send an automatic invitation when a customer surfs on a specific page
Install Chat widget
With our simple installation wizard, your Chat Widget is easy to install
You have full control over the settings such as images, documents and sound
Our Live Chat is available in 15 different languages
For each message you can choose a sound or upload your own sound
Easily share documents and images. All file types are allowed
SocialBoost live chat is available for IOS and Android